Contact Us and FAQs

You can contact our team about any of our services or guidance. Use the contact details below to get in touch with us.

Before you get in touch, it may be worth taking a look at our Frequently Asked Questions below.

General Enquiries / PWTAG Shop

Please use the contact details below for general enquiries or enquiries about our customer services and shop.

  • Email: [email protected]
  • Post: PWTAG, Pavilion 3, SportPark, 3 Oakwood Drive, Loughborough University, Leicestershire, LE11 3QF


For enquiries about PWTAG meetings including training forums, industry forums, Council and conferences, please use the following contact details.

Membership of PWTAG

If you have a question about membership of PWTAG, please use the following contact details.

Frequently Asked Questions

Click or tap below to view answers to our frequently asked questions about PWTAG.

How do I become a PWTAG Member?
Application forms are available on our membership page.
How long will it take to verify applications?
Ten working days from the date of your application being received.
When do we invoice new applicants?
Once the application has been verified.
When will membership start?
From the date your application was verified.
When do I need to make payment?
We will invoice you directly once your application has been verified.
How do I make Payment for membership?
Payment can only be made by bank transfer or cheque payable to ‘PWTAG’
What membership type is right for me?


Member, Associate Member, Graduate Member, Trade, Fellow, Pool Operator, see the membership pages for further information.


Council, industry forum or individual, see the membership pages for further information.

What are the benefits of membership?
Benefits of all different types of PWTAG membership are outlined in detail on our membership pages.
What is the cost of membership?
  • PWTAG Associate Member – £30
  • PWTAG Graduate Member – £30
  • PWTAG Member – £90
  • PWTAG Pool Operator Membership – £250 for up to 20 sites
  • PWTAG Industry Forum Member – £600
  • PWTAG Council Member – £2,274
  • PWTAG Trade Member – £2,400
How do I order a PWTAG book
Go to the web shop.
As a member how do I get my discount on books?
Go to the web shop. Your discount will be automatically applied when you place your order.